Flat Bill Cap

Product Description

SHIPPING: 

We’re pleased to offer free shipping to all of our customers for orders of $399 or more before tax. If you order before the daily cut-off time (4:00EST), we’ll ship your apparel the same business day. We’ll ship orders placed after the cut-off time(4:00 EST) the next business day. All freight and shipping charges are F.O.B. from our Toronto, Vancouver, Calgary or Richmond Hill warehouses.

PLEASE NOTE: Our Shipping partners do not ship to P.O Boxes. Your order will not be processed until we have confirmation of an updated address.

DTF Print Canada is not responsible for packages once it leaves the warehouse.  If you have not received your package on your estimated delivery date, it is the responsibility of the customer to contact the appropriate carriers: Purolator, or UPS.

FREE FREIGHT:

We offer free freight on orders over $399 before taxes shipped via ground with our preferred carrier within the country. Shipping surcharge applies to remote areas - it is the customer’s responsibility to ensure payment, even in the case of free shipping.

Please review our terms before you reach out:

• Once you've completed check out, no changes or cancellations will be available.  Please ensure to view all items in your cart before you proceed to check out.
• We do not process returns on printed, washed or decorated merchandise.
• You must return defective merchandise to us with a piece of tape indicating the flaw’s location.
• We do not accept returns on discontinued items or merchandise that is more than 30 days old.
• You must make all claims for shortages or damages within 72 hours of receiving the merchandise.
• Without a valid return authorization number, our warehouse will not accept returns.
• Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
• All returned or refused shipments are subject to a 25% restocking charge in addition to both outbound and return freight costs. We do not provide cash refunds.
• If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
• Please note that products that are considered non-returnable are noted as such on their respective product page, the inventory quantity will be underlined in orange. These products include but are not limited to: closeout items, face covers, items received directly from the vendor, items that receive a simple discount, etc.